MyIT Gravity Forms to Cherwell Ticket Submission Plugin

Launch: May 2016
URL: it.clas.ufl.edu/forms
Code: GitHub
Client: CLAS IT
Employer: UF College of Liberal Arts and Sciences

Custom WordPress plugin for CLAS IT support request forms to create new tickets in the Cherwell ticketing system. This is a Gravity Forms add-on.

Skills Used

Posting JSON data from submissions using the Cherwell REST API and Gravity Forms actions and filters
Designing forms and confirmation screens using the Gravity Forms interface
Auto-populating user information into fields from Shibboleth data